Chatra is an intuitive live chat solution designed for businesses seeking to enhance customer engagement and improve support efficiency. Perfect for small to medium enterprises, Chatra stands out with seamless integration options, real-time communication, and a powerful chatbot feature.

What are the main features of Chatra?

Seamless Customer Interaction

Enhance your customer service experience by providing instant support and improving customer satisfaction. Chatra allows businesses to directly interact with website visitors through a live chat interface, fostering quick and effective communication.

Real-time customer chat
Offline messaging capabilities
Customisable chat widget

Advanced Chatbot Integration

Automate responses to frequently asked questions and provide 24/7 support without additional staffing. Chatra’s chatbot feature is designed to handle basic inquiries, freeing up human agents for more complex interactions.

AI-powered chatbot
Customisable response scripts
Seamless human handover

Comprehensive Analytics and Insights

Leverage detailed analytics to gauge the performance of your customer support team and understand visitor behaviour. Chatra equips businesses with the data necessary for informed decision-making and performance optimisation.