1CRM : Customer Relationship Management (CRM) Software

What is 1CRM?

1CRM is a cloud-based software for small and medium-sized enterprises. It covers all important processes of customer relationship management and helps with the digital transformation. This tool enables businesses to create long-lasting customer relationships and experiences.

Features of 1CRM?

• Gives a unified view of customers to increase the efficiency of the company (closing probabilities, effective sales channels, sales successes, etc.).
• Offers a reporting function that evaluates the data from marketing campaigns and sales processes.
• Reports can be made for each module in the CRM system.
• Reports can be run on an interval or time basis.
• Certain CRM functions can be enabled or disabled when not needed.
• You can create your own workflows and processes with a personalised home dashboard.

1CRM is an all-rounder in the field of customer management and includes modules such as:

• marketing,
• invoicing programme,
• customer service,
• project management,
• etc.