iAdvize : The Conversational platform

iAdvize is a conversational platform that brings a profitable human touch to the digital experience at scale.

The Conversational Platform

iAdvize is a conversational platform that allows more than 2,000 brands in 100 countries to bring a profitable human touch to the digital experience at scale, using a blend of human touch and artificial intelligence. We connect customers with experts available 24/7 via messaging.

iAdvize is a ‘Gartner Cool Vendor’ certified platform that generates value for brands such as Disney, TUI, L’Oréal, Nespresso. In 2019, a Forrester study proved that a 64% ROI can be achieved.

Advantages of iAdvize

iAdvize allows you to significantly increase business performance by exploiting the following features:

• Independent experts guarantee you the possibility to answer all possible questions without having to hire and train more employees;
• Automatic question detection prevents you from letting an Internet user interested in your products leave;
• iAdvize reduces the boundary between people and technology;
• Managing customer relationships allows you to engage potential customers and convert them into ambassadors.