Vivantio : Service Management for the Entire Organisation
Vivantio: in summary
Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralise your service operations across B2B Customer Support, IT, HR, Facilities, Finance, and Legal. Integrate with your tech ecosystem to enable greater visibility for agents and more robust, data-driven decision making.
Built on the ITIL 4 framework and fully configurable without code, Vivantio meets each service team’s unique requirements while helping them adhere to best practices. Flexible licensing options – including concurrent licences – make Vivantio an affordable, full-featured choice for growing organisations.
Vivantio offers:
Ticketing & queues
Knowledge management & self-service portals
Asset management
Built-in CRM
Automation & AI features
Reporting & analytics
Its benefits
- No-code configuration
- Concurrent licences
- Personal, in-house customer care
- Implementation in weeks
- One, feature-inclusive package
Screenshots
Vivantio: its rates
1 Feature-Inclusive Plan
US$59.00
/month /user
Customer reviews about Vivantio
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