inTouch : Create, automate and analyse campaigns email, SMS and RCS

inTouch is rdcom’s digital messaging platform, designed to help businesses communicate directly, professionally and effectively with their customers. With an intuitive interface, advanced features and full control, inTouch supports businesses from the first interaction to customer loyalty.

With inTouch, every message really matters: a single platform to manage all digital channels.

What are the main features of inTouch?

Multi-channel message management

• Centralise all communications in a single environment: SMS, email and RCS.
• All channels are fully integrated and ready to use.
• Easily manage complex campaigns without external steps.

Message creation and personalisation

• Create personalised messages based on the recipient.
• Advanced contact segmentation for targeted campaigns.
• A/B testing to optimise message performance.

Real-time monitoring and analysis

• View the performance of each mailing in real time.
• Analyse opens, clicks and interactions to optimise campaigns.
• Quickly adapt your strategy based on results.

Value-added services

• Email and number validation: work only with real, active contacts.
• OTP (One-Time Password): send temporary codes securely and instantly.
• SMS ADV & Email ADV: reach new potential customers through targeted advertising campaigns on a qualified database of over 15 million users

Ease of use and accessibility

• All features are accessible directly from the platform.
• No complicated steps, simple and intuitive workflow.
• Suitable for both small teams and large organisations.

Why choose inTouch?

1. Direct and personalised communications – Every message reaches the right recipient at the right time.
2. Centralised multi-channel management – SMS, email and RCS in a single work environment.
3. Advanced features – Segmentation, A/B testing, real-time monitoring.
4. Additional services to enhance campaigns – OTP, contact validation and targeted advertising.
5. Ease of use and accessibility – Intuitive and immediately operational platform.