divalto field service : ERP for SMEs and Mid-sized Companies Managing Field Services

Divalto Field Service is a vertical ERP designed for service companies specializing in the installation, maintenance, and after-sales service (Customer Support) of equipment.

It is tailored for SMEs and mid-sized companies (ETIs) operating in the following sectors:

• Secondary building trades
• Heating, Ventilation & Air Conditioning (HVAC)
• Elevator services
• Metrology
• Professional kitchen installers
• Renewable energy
• Fire prevention
• Joinery and automation
• Industrial maintenance
• Installation, maintenance, and after-sales service for equipment distributors

A true technology powerhouse, the software enables efficient management of large, multi-branch technician fleets, optimizes intervention planning, and simplifies the work of field technicians. It also handles your sales opportunity management, monitors the product lifecycle, and controls the profitability of projects and contracts to support your growth.

Thanks to its comprehensive features and intuitive interface, Divalto Field Service streamlines all your processes—from headquarters to the field:

• Customer relationship management: CRM Sales, 360° customer-site records, opportunity management, pricing, quotes, after-sales service, intervention traceability…
• Work quote management: Versioning, options and variants, chapters and subchapters, multi-level tasks, cost breakdowns, sales coefficients, DPGF, progress tracking…
• Management of works and articles
• Purchasing management: Back-to-back orders
• Intervention management: Resource scheduling and routing, geo-optimization, on-call management, resource skills and certifications, intervention reports…
• Inventory management: Multi-warehouse, vehicle stocks, inter-branch transfers, inventories…
• Project-based management: Operational and financial tracking of projects, intervention and procurement planning by milestones, project flow control, subcontracting, invoicing, project profitability
• Billing process management
• Installed equipment tracking: History and upcoming operations
• Contract and warranty management
• Mobility for sales reps and field technicians

Through strategic partnerships, Divalto harnesses the power of expert tools so you can adapt, innovate, and boost your efficiency: configurator, IoT (Internet of Things) for preventive and predictive maintenance, meter tracking for usage-based billing, marketing campaigns, and BI (Business Intelligence) for acquiring new customers.

The solution brings together all your teams—from project managers to installers, including sales administration, supervisors, and technicians—whether they’re at headquarters or on-site. You benefit from a full 360° view of your business.

With its advanced technologies (interoperability, Low Code – No Code, connectivity, mobility, AI…), Divalto Field Service, available in SaaS within a secure Cloud environment, opens new horizons: paperless operations, data exploitation, collaborative industry-specific features. You gain agility and productivity to maximize the profitability of your operations.

Put your trust in Divalto, an independent French software publisher with over 40 years of experience supporting the growth of SMEs and ETIs. With 280 expert employees, Divalto delivers innovative and long-lasting solutions, backed by an ecosystem of 1,250 dedicated professionals working by your side.

Every day, more than 85,000 users drive their businesses forward with Divalto’s ERP software.

Ready to grow your revenue, optimize your operations, and boost your performance?

Choose Divalto Field Service—the solution for leaders in installation, maintenance, and customer support.