Infor Service Management : Thriving Field Operations with Innovative Software

Infor Service Management is designed for businesses focused on optimising service operations. Targeted at service-centric organisations, it offers robust features such as advanced scheduling, real-time data analytics, and comprehensive asset management that distinguish it from traditional software.

What are the main features of Infor Service Management?

Advanced Scheduling and Dispatch

Efficiently manage your field workforce with advanced scheduling tools that streamline assignments and improve resource utilisation.

• Intelligent scheduling algorithms to ensure optimal field technician allocation
• Real-time updates and alerts to adapt to changing conditions
• Integration with mobile devices for seamless communication

Real-Time Data Analytics

Drive actionable insights and informed decisions with real-time data analytics capabilities that offer visibility into operations.

• Dashboards providing a comprehensive view of key performance indicators (KPIs)
• Customisable reporting to meet specific business needs
• Predictive analytics for anticipating service demands

Comprehensive Asset Management

Maintain your assets effectively with comprehensive asset management tools designed to extend asset life and reduce downtime.

• Asset lifecycle tracking for improved maintenance scheduling
• Complete historical data records for informed decision-making
• Parts inventory management for efficient repairs